Capabilities for enhancing supply chain resilience and responsiveness in the COVID-19 pandemic: exploring the role of improvisation, anticipation, and data analytics capabilities

Purpose This study aims to identify critical capabilities address unforeseen and novel disruptions, such as those instigated by COVID-19, explore their role essential enablers of supply chain resilience responsiveness, leading improved performance. Design/methodology/approach The structural equation modeling technique was employed for analyzing the proposed associations using survey data from 206 manufacturers operating during COVID-19 pandemic in a developing country, Pakistan. Findings Key findings show how improvisation anticipation act distinctly yet jointly facilitate responsiveness pandemic. Also, analytics capability positively affects improvisation, which mediate effect on responsiveness. Research limitations/implications contribute theoretical empirical understanding existing literature, suggesting that combination is highly imperative enhancing unexpected disruptions. Originality/value first examine impact latter complementary enhance investigation explores interplay among analytics, resilience, performance brought bear